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Shipping & Returns

Shipping Policy

  • For Prepaid Orders:

  • Free Shipping on total order value of ₹1000 or more

  • +₹50 Shipping Charges on total order value below ₹1000

  • Shipped in 1-2 business days
     

  • For COD Orders:

  • +₹75 COD Charges on total order value of ₹1000 or more

  • +₹125 Charges (₹50 Shipping + ₹75 COD) on total order value below ₹1000

  • Shipped in 2-3 business days

Tracking

  • Once shipped you will receive all the tracking details along with expected delivery date via mail/SMS

  • To track your order:

  • Go to My Account

  • Click on your order number.

  • You will see the Date of Shipment (fulfilled), Courier Company’s Name and Tracking Number below your ordered product name.

  • Click on the tracking number to track your order.

Returns

  • Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the 
    original packaging.

  •  Return or exchange is only eligible if the product is defective.

  •  Return or exchange is only eligible if you have received a wrong product

  •  Return or exchange is not eligible if the size you have ordered doesn't fit. Kindly refer the size chart before purchasing.

  • In case of damaged/ tampered packaging:-

  • The customer is required to reject the delivery. This is the only acceptable response we expect from the customer in such a case.

  • To return your product, you should mail your product to:3, Bhuban Bhar lane, Kolkata 700012, India

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

  • If you are shipping an item over Rs 10000, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Refunds (if applicable)
     

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
     

  • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by mail.

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